Shipping Policy

Delivery Charges

Delivery charges are usually taken for products with higher shipping costs with lower value. In such cases, charging a nominal delivery charge helps them offset logistics costs.

Delivery to a particular pincode

At KhojB2B.com we do not deliver to all the Pincodes pan India. Whether your location can be serviced or not depends on the following:

  • Legal restrictions.
  • The availability of reliable courier partners in your location.

Shipping your order

We ship certain heavy items by ground couriers while other light items are shipped by air. We deliver most of our orders through our courier partners. For other locations not covered by our shipping partners, we use Indian Speed Post to deliver your orders.

Time required to deliver an order by KhojB2B.com

Shipping Speeds for items vary by the shipping address entered. We deliver your order within 1 week post-dispatch in Metro cities such as New Delhi, Mumbai, Kolkata, Bangalore, Chennai, Pune, Ahmedabad and Hyderabad. For the rest of the cities, we deliver between 2 weeks. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 2 weeks post-dispatch. Deliveries to very remote locations such as North East may take up to 2 to 3 weeks or longer, depending on the location.

COD option is not available in many locations

COD payment option is available only for certain products and for delivery to certain cities. If you are unable to get this option, then your location might not be supported by our COD services. You can change your shipping address and have the product delivered to the new shipping address. COD option is available only in certain cities and not across the entire country.

Some delay in delivery for COD order

You may face some delay in delivery while placing order by Cash on Delivery. The reason for the delay is that our shipping partners use separate staff to deliver and collect payment for COD orders. Since they are handling cash so they have to be careful with that and the local courier offices assign 1 or 2 persons to handle and process this kind of transactions that is why the delivery is delayed as no one except few can deliver COD orders.

Track your Package

Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier’s website. By clicking the link, you will be able to check the status of your order once it is in transit.